We welcome any comments, complaints or suggestions which you may have on improving our service.

Contact Centre

Please ring our Contact Centre for any enquiries or to provide us with feedback. Translink bus & rail timetable enquiries are also available through our Contact Centre. 

Contact Centre Opening hours: Monday – Friday 7am to 8pm, Saturday & Sunday 8am to 6pm.

Tel: 44 (0)28 90 66 66 30

Alternatively, to provide us with feedback, please email us at feedback@translink.co.uk.

We aim to provide a full response to 90% of complaints within 10 working days of acknowledgement and respond to all complaints within 15 working days of receiving them.